Leann Rettell, DO

Patient Satisfaction Survey

Overall Satisfaction
4.7 out of 5
315 Ratings
53 Comments

LEANN RETTELL, DO

Board-Certified in Family Medicine

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EDUCATION

Medical School: West Virginia School of Osteopathic Medicine, Lewisburg, WV
Residency: Duke Southern Regional AHEC, Fayetteville, NC

SPECIAL INTERESTS

Dr. Rettell provides a full range of family medicine services for all age groups and has a special interest in preventive medicine for women and children.

FAMILY MEDICINE SERVICES

  • Adolescent, adult and geriatric care
  • School, sports and camp physicals
  • Physical exams and well women care
  • Immunizations and preventive care
  • Minor injuries and sick appointments
  • Contraceptive care including IUD placement
  • Osteopathic manipulation
  • Minor skin procedures
  • Preventive care
  • Care for chronic conditions, including diabetes and hypertension

SPECIAL SERVICES

  • On-site laboratory
  • On-site laboratory and X-ray

ARE YOU A NEW PATIENT?

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Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.7
Provider showed concern
4.8
Friendliness/courtesy of CP
4.8
CP spoke using clear language
4.6
Provider explained things clearly
4.7
Provider included you in decisions
4.7
Patients' confidence in CP
4.7
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Nov 30, 2020
good experience
Nov 29, 2020
Everyone was kind and courteous
Nov 27, 2020
Staff has been polite and helpful on all my visits.
Nov 26, 2020
really liked Antonio
Nov 24, 2020
always friendly and helpful
Nov 24, 2020
just came for a physical, not a specific problem
Nov 24, 2020
came for a physical, not a specific problem, some questions did not apply
Nov 24, 2020
don't understand 2nd question
Nov 23, 2020
I couldn't get the app to work for my video call but the dr called me and we had the visit over the phone and it was no problem
Nov 22, 2020
time waited was reasonable. I didn't pay attention
Nov 19, 2020
Leann has been excellent to work with, especially given her very timely response to my concerns, questions and request for a f/ u appointment, refill prescriptions, etc. via the portal or once an after hours call. Greatly appreciate she is my primary care doctor and allows me to keep her up to date when other providers has suggestions regarding my care and her being my primary.
Nov 19, 2020
Had done online registration and still had to re-fill out all paperwork. This seems like an IT system problem
Nov 18, 2020
I didn't like having to fill out all my info on my cell phone before coming in
Nov 18, 2020
Sherry and the people at the front desk are so nice and helpful.
Nov 18, 2020
She is always so nice, friendly and easy to talk to.
Nov 18, 2020
I love Dr Rettell.
Nov 18, 2020
I do it on line and it is very easy.
Nov 15, 2020
One visit is insuffiicient time to properly answer #7 and #8 above.
Nov 15, 2020
#3 is unknown
Nov 15, 2020
Have no clue to #1, give it time to answer #2
Nov 15, 2020
Tablet registration before each visit, proving the identical information as previously input, went out with the ice age.
Nov 13, 2020
Staff always pleasant and helpful.
Nov 13, 2020
The nurse/assistant is always very personable, I am very comfortable with the health care staff.
Nov 13, 2020
Dr. Rettell has been my primary physician for several years. I am very pleased with the care and treatment I receive as her patient. Dr. Rettell is always includes me in decisions regarding my care.
Nov 13, 2020
I have never had a bad experience at this practice.
Nov 13, 2020
I have recommended this practice to family members as well as friends.
Nov 13, 2020
Always seen promptly
Nov 12, 2020
Registration staff, excellent. Very helpful to me as far as doing my registration thru the portal
Nov 12, 2020
Nurse assistant very pleasant and listened to my concerns. Documenting everything I told her
Nov 12, 2020
Doctor Retell shower interest in my complaints of pain. Made suggestions for what will need to be done. Got referrals for test that I need to take
Nov 12, 2020
Very professional in all aspects
Nov 12, 2020
First time. great experience
Nov 12, 2020
Process easy. Wait time was as expected due to being my first time and had to pre register.
Nov 12, 2020
Dr Retell is always amazing.
Nov 10, 2020
doctor did not come into the room until 55 minutes after my appointment and was only in the room for around 5 minutes for a yearly physical
Oct 31, 2020
I have recommended Dr. Rettell to some of my friends and associates. I have great respect for her abilities and attention.
Oct 22, 2020
Staff is always nice and friendly.
Oct 12, 2020
everyone pleasant and helpful.
Oct 12, 2020
She was patient an helpful.
Oct 12, 2020
Friendly and concerned about my care.
Oct 12, 2020
Very diligent on cleanliness.
Oct 12, 2020
Everything went smoothly.
Oct 11, 2020
The lady who checked us in was incredible and very patient. I didn't get her name but she is a real asset to your organization.
Oct 11, 2020
Joel has autism and she was very patient with him and understanding.
Oct 8, 2020
Not sure if there will be a place for this later so I'm adding it here: I was VERY disturbed to see that the office staff allowed an individual to come in WITHOUT ANY TYPE OF A MASK AT ALL. No one said a word. I received a message that I needed to come wearing my own mask, which I (and apparently all of the others there) did. Signs were clearly posted on the entrance doors this person came through and were also all over the waiting area. If this person had a medical condition preventing them from wearing a mask, they should have been placed in a separate waiting area away from the rest. None of the staff reacted in any way to this. The others in the waiting area however were clearly disturbed by this situation. I have been very happy with the service and level of care here but this sort of thing makes me question my health care choices now.
Oct 7, 2020
I like Dr. Rettille
Oct 5, 2020
Good experience.
Oct 5, 2020
I have only good things to say about Doctor Rettell.
Oct 5, 2020
Dr Leann Rettell was very thorough and informative. we feel she is a good fit for our present care needs.
Oct 5, 2020
we will recommend this physician to our friends and workmates
Oct 5, 2020
it was a very nice visit and no long wait times.
Oct 3, 2020
experience was good. my only suggestion is to have one or two days a week when the practice opens before 8:00am. Having 7am appointments available once or twice a week would be convenient, as it would allow patients to have an an appointment before work.
Oct 2, 2020
telephone system is terrible.