Leann Rettell, DO

Patient Satisfaction Survey

Overall Satisfaction
4.7 out of 5
405 Ratings
165 Comments

LEANN RETTELL, DO

Board-Certified in Family Medicine

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EDUCATION

Medical School: West Virginia School of Osteopathic Medicine, Lewisburg, WV
Residency: Duke Southern Regional AHEC, Fayetteville, NC

SPECIAL INTERESTS

Dr. Rettell provides a full range of family medicine services for all age groups and has a special interest in preventive medicine for women and children.

FAMILY MEDICINE SERVICES

  • Adolescent, adult and geriatric care
  • School, sports and camp physicals
  • Physical exams and well women care
  • Immunizations and preventive care
  • Minor injuries and sick appointments
  • Contraceptive care including IUD placement
  • Osteopathic manipulation
  • Minor skin procedures
  • Preventive care
  • Care for chronic conditions, including diabetes and hypertension

SPECIAL SERVICES

  • On-site laboratory
  • On-site laboratory and X-ray

ARE YOU A NEW PATIENT?

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Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.7
Provider showed concern
4.7
Friendliness/courtesy of CP
4.8
CP spoke using clear language
4.6
Provider explained things clearly
4.7
Provider included you in decisions
4.7
Patients' confidence in CP
4.6
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Aug 18, 2022
I sent a message on August 17th. I did not visit in person.
Aug 15, 2022
I have been very happy with the service for years.
Aug 15, 2022
No complaints
Aug 15, 2022
Experience very good
Aug 15, 2022
For years I have been coming to your office and everyone has always been nice and very helpful.
Aug 13, 2022
Everyone was very friendly.
Aug 10, 2022
Always a good experience when I go!!
Aug 5, 2022
Excellent staff and Love Dr. Rettell. Very satisfied with my doctor. Thank you for being so good to me.
Aug 4, 2022
Great
Aug 4, 2022
She's awesome
Aug 4, 2022
Communication skills excellent
Aug 4, 2022
Great experience
Aug 4, 2022
Everything was professional and everyone polite
Aug 1, 2022
There were no delays
Aug 1, 2022
Lady on front desk was very helpful to complete my sign in on phone
Jul 31, 2022
Good
Jul 31, 2022
Good
Jul 31, 2022
Good
Jul 31, 2022
Good
Jul 31, 2022
Good
Jul 31, 2022
Good
Jul 26, 2022
Dr Rettell is a wonderful doctor that takes the time to listen to all my concerns.
Jul 26, 2022
The doctors and their staff are always friendly and helpful.
Jul 26, 2022
The nurse always listens to me.
Jul 26, 2022
I always have a good experience.
Jul 21, 2022
Very knowledgeable about the medication that I was taking.
Jul 21, 2022
The staff was very friendly and courteous.
Jul 21, 2022
Dr. Rettell ranks as one of the very best physicians that I have met
Jul 21, 2022
Dr Rettell is wonderful! Highly recommend!
Apr 23, 2022
THANK YOU ALL ,GREAT JOB !!!!!!!!!!
Apr 23, 2022
I AM VERY FORTUNATE TO HAVE DOCTOR RETELL AS MY DOCTOR .SHE HAS DONE A WONDERFUL JOB TAKING CARE OF MY PROBLEMS .THE MAIN THING IS TRUST AND SHE HAS MINE .
Apr 23, 2022
Excellant customer service !!!
Apr 21, 2022
Very friendly
Apr 21, 2022
I very much enjoyed meeting Dr. Rettell. She was very easy to talk to.
Apr 14, 2022
So glad to have found a doctor that is kind, personable and knowledgeable. Dr. Rettell was great !
Apr 12, 2022
I have referred 5 people to her. They have all become patients
Apr 9, 2022
Good
Apr 9, 2022
Great medical center
Apr 9, 2022
Great medical center
Apr 9, 2022
All was great
Apr 9, 2022
Dr Leanne Rettell is a great Dr & staff is great also I highly recommend this medical center
Apr 8, 2022
Love Dr.Rotelle
Apr 8, 2022
Love my Dr.Leeann
Apr 7, 2022
Always easy check in process
Apr 7, 2022
Good
Apr 7, 2022
Dr.Retelle was excellent. The time she took to explain everything is rare. She showed such knowledge regarding our medical situation that I was more impressed with her with the previous specialist I had seen. I can't say enough how grateful we are to have found such a kind knowledgeable and considerate doctor.
Apr 7, 2022
Very courteous and pleasant staff!
Apr 7, 2022
It has been a little difficult setting up the portal For my children. So there are test results I cannot view
Apr 4, 2022
Dr. Rettell is by far the best provider I have seen in the civilian medical field. She is caring, attentive, helpful, knowledgeable, insightful, open-minded, approachable and is a consummate professional. I desire to remain a patient of hers for the remainder of the time that she elects to be a provider or me moving to an area where it is so inconvenient to see her that I am unable to make the travel. Retain her at all costs, she is a credit to your organization.
Apr 3, 2022
The doctor took her time to ensure we understood all the changes and any questions we had were clearly answered.
Apr 2, 2022
I was and am concerned with what this diagnosis means and can not understand why the. Dr can't call to discuss. Needless to say when the appt was scheduled and I provided the practice mgr with my opinion I hung up. She, practice mgr called back saying she has impression I was unhappy with them and should find another Dr. Yes seriously, I was told to Google the diagnosis, refused to have Dr call me then told I should find another practice. You all have some serious lack of sensitivity and professionalism with staff. I will keep my next appt with Dr Rettell as she did the exam.
Apr 2, 2022
There was no proactive communication re diagnosis after xray. When I called for info, received a call back quickly. Nurse was curt and referenced patient portal for info. She seemed rushed and impatient with my questions. I called a 2nd time again received a quick call back from same nurse who was more curt and impatient actually suggested I "google" degenerative disc disease for more info. I then asked for Dr to call me discuss and was told no, you'll have to make another appointment. To my disbelief I will not get a call from Dr and must wait until Wednesday for a follow up. I told the practice manager that every vet I've ever taken my pets too provided better communication, discussion, care and service in discussing diagnosis and treatment.
Apr 2, 2022
I was very pleased with Dr. Rettell and staff.
Apr 2, 2022
Dr. Rettell is excellent!
Apr 2, 2022
Dr. Rettell provided excellent care. Her assistant, Valerie, was also very helpful.
Apr 2, 2022
Valerie gave me excellent care.
Mar 25, 2022
Dr Rettell is a great doctor. She always has the time to listen and answer questions.
Mar 22, 2022
Always a pleasure with the doctors here!
Mar 22, 2022
Teamwork is outstanding!!!
Mar 22, 2022
There are no words that I can use to describe Dr. Rettell. All I can say is that she is one of a kind. Super patient, caring, empathetic, and understanding. May God bless this practice.
Mar 22, 2022
Valerie is so easy to talk to and she is so patient and kind. As is the others but I usually get Valerie.
Mar 22, 2022
I love Dr. Rettell, her nurse Valerie and the entire team. The receptionist are all so bubbly, they great you with a smile and always willing to help. This team is by far the greatest experience I've had. I know longer dread going to the doctor. Thank you Dr. Rettell and Valerie for caring.
Mar 20, 2022
She gave several options of care and let me know her opinion but still told me it was up to me what I wanted. She took my problems seriously and said she's gonna look at ALL possible issues not just writing it off
Mar 20, 2022
Literally didn't wait at all
Mar 20, 2022
Dr. Retel was as always very attentive and caring throughout the visit. She pays close attention to my medication because I have a severe allergy to all NSAIDS and she goes above and beyond to ensure that I am getting the best care. It is greatly appreciated.
Mar 20, 2022
The nursing assistant was very caring and attentive
Mar 20, 2022
All staff was very professional and courteous.
Mar 20, 2022
Very good
Mar 20, 2022
Very good
Mar 20, 2022
Good
Mar 20, 2022
Very good and friendly
Mar 20, 2022
Good
Mar 20, 2022
Very good
Mar 20, 2022
Good
Mar 20, 2022
Good
Mar 19, 2022
Check in and check out was smooth everyone made me feel comfortable
Mar 19, 2022
Everyone was professional and used good hygiene
Mar 19, 2022
Nurse assistant made me feel comfortable
Mar 19, 2022
The doctor has always shown she cares always takes time to ask questions and answer the best she can
Mar 19, 2022
Very happy with my visit
Mar 19, 2022
The wait time has improved tremendously was pleasantly surprised
Mar 14, 2022
Best doctor.
Mar 10, 2022
So glad she is now my PCP!
Mar 10, 2022
Best Dr. Appointment I've had in a long time! Dr. Rettell spent time speaking with me, understanding/listening to my issues and coming up with options.
Mar 5, 2022
Dr. Retell is the best! I've referred several of my friends & my daughter to her.
Mar 5, 2022
She made me feel very comfortable
Mar 5, 2022
Love this location & staff
Mar 5, 2022
The problem is that the doctor doesn't come in until 8:30 and my appointment was 8:30
Mar 4, 2022
Very pleasant and helpful
Mar 3, 2022
Nothing bad
Mar 3, 2022
Everybody were very polite and nice
Mar 2, 2022
Patience. Overall experience from start ti finish was great.
Mar 2, 2022
She seems to care about her patiences.
Mar 2, 2022
Nurse assistant is very polite. Upon entering the room gets started right away so the Doctor can enter.
Mar 2, 2022
I have never had to wait very long before being called back.
Mar 2, 2022
Dr. Dr. Rettell is very knowledgeable in her field. Always willing to discuss any concerns. She is always on spot with medication refills.
Jan 30, 2022
Dr.Rettell has & was very polite and makes it easy for me to understand what she is telling me.
Jan 30, 2022
Went smoothly and quick
Jan 30, 2022
Everything went smoothly and moved quickly
Jan 28, 2022
Dr.Rettell is truly amazing
Jan 26, 2022
Medical field has plummeted & doctors hands are tied. Cant expect real care, just got for necessity. Have to do my own research & make educated decisions regarding my health.
Jan 26, 2022
Cant shop for good doctors anymore so take the least caustic.
Jan 26, 2022
It was a 3 month appts for controlled substance. Front staff was not rude. Nurse was fine.
Jan 26, 2022
I visited a closer office but the Dr wouldn't agree to prescribe my current meds. Later that office said I couldn't return to Dr Rettell but I already wrote to Dr Retell to ask permission to return and received permission. I was turned down once I got to the appt with Dr Rettell so I complained with extensive details & finally the office mgr said I could be seen.
Jan 22, 2022
None
Jan 22, 2022
None
Jan 22, 2022
She was very nice helpful and knowledgeable
Jan 22, 2022
This was the fastest appointment I have ever had
Jan 21, 2022
Dr Rettell is a very good physician, concerned and caring. Always.
Jan 21, 2022
Front walkway and under portico could have been swept better, a lot of icy snowy patches left to have to maneuver around.
Jan 21, 2022
Good-pts were kept good distance apart and were masked.
Jan 20, 2022
Always leave with a good feeling from this office. Staff is very busy but keeps their upbeat and polite attitude.
Jan 20, 2022
She takes time and listens to our problems and never interrupts while we are talking. Very good medical doctor
Jan 20, 2022
I do not understand the registration process. Have to register and fill out forms at every appointment
Jan 20, 2022
We have had nothing but positive experience in our year and half in this office. Front staff very friendly
Jan 17, 2022
Like the fact that Dr Retell listens to what I have to say give good advise shows concern I thank her for that
Jan 17, 2022
Customer service is on top no complaints
Jan 17, 2022
No complaints
Jan 16, 2022
Very thorough
Jan 14, 2022
Very good
Jan 14, 2022
Very good
Jan 14, 2022
Very good
Jan 14, 2022
Very good
Jan 14, 2022
Very good
Jan 14, 2022
Very good
Jan 13, 2022
I don't feel I was concerned about, just a number! I went in for physical and was never even asked to get in the table, my vitals and blood work was all that was done, no reflex check, no lump checking under arms, no check for swelling, I did bring up that my recent surgery was causing stomach issues, so she just said she would schedule a procedure, also her answer to the MRI was very unsettling
Jan 13, 2022
They just rolled through their speak of questions
Jan 13, 2022
I had to ask if she was given my report on a recent MRI, she stated she had to check my chart, and this wasn't the first time this has happened
Jan 13, 2022
When asked if they were back up she just stated yeah we are
Jan 13, 2022
Had to wait to be called back for 45 mins.
Jan 13, 2022
Mildred is 94. We had to wait 4 days to get a phone call visit. Too long!
Jan 13, 2022
Had to leave message for call back
Jan 13, 2022
Dr. Rettell is very thorough and did an awesome job on making sure that I am healing after having a health issue that started during the Holidays.
Jan 13, 2022
So sweet and listened to my concerns.
Jan 13, 2022
Very nice Nurse got me right back with no waiting.
Jan 13, 2022
Very friendly women at the front desk and helpful too.
Jan 12, 2022
Dr. Rattell is a very caring person and a great doctor.
Jan 12, 2022
Wait wasn't too bad.
Jan 12, 2022
Friendly and courteous staff.
Jan 11, 2022
Everything went well.
Jan 11, 2022
Good
Jan 11, 2022
Good
Jan 11, 2022
Good
Jan 11, 2022
Good
Jan 11, 2022
Good
Jan 11, 2022
Good
Jan 10, 2022
Good
Jan 10, 2022
Good
Jan 10, 2022
Good
Jan 10, 2022
Good
Jan 10, 2022
Good
Jan 10, 2022
Good
Jan 9, 2022
We all are very careful.
Jan 9, 2022
I tell my friend about my Dr.
Jan 9, 2022
Dr. Retell listen and is very caring
Jan 9, 2022
No bad experience at all I am very happy.
Jan 9, 2022
The staff is very caring I have the upmost respect for her staff.
Jan 9, 2022
We have a great relationship and her staff treats me with respect.
Jan 8, 2022
I recommend this doctor to everyone!
Jan 8, 2022
Always friendly and eager to help!
Jan 5, 2022
I always recommend Dr. Rettell to anyone needing a caring, competent physician
Jan 5, 2022
The office was very busy, but my visit went very well
Jan 5, 2022
I've been going there about 5 years I love Dr.Rattel
Dec 15, 2021
Dr. Rettel is the best!!!!
Dec 15, 2021
Everyone is very polite