Leann Rettell, DO

Patient Satisfaction Survey

Overall Satisfaction
4.6 out of 5
424 Ratings
135 Comments

LEANN RETTELL, DO

Board-Certified in Family Medicine

Book Online

EDUCATION

Medical School: West Virginia School of Osteopathic Medicine, Lewisburg, WV
Residency: Duke Southern Regional AHEC, Fayetteville, NC

SPECIAL INTERESTS

Dr. Rettell provides a full range of family medicine services for all age groups and has a special interest in preventive medicine for women and children.

FAMILY MEDICINE SERVICES

  • Adolescent, adult and geriatric care
  • School, sports and camp physicals
  • Physical exams and well women care
  • Immunizations and preventive care
  • Minor injuries and sick appointments
  • Contraceptive care including IUD placement
  • Osteopathic manipulation
  • Minor skin procedures
  • Preventive care
  • Care for chronic conditions, including diabetes and hypertension

SPECIAL SERVICES

  • On-site laboratory
  • On-site laboratory and X-ray

ARE YOU A NEW PATIENT?

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Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.6
Provider showed concern
4.7
Friendliness/courtesy of CP
4.7
CP spoke using clear language
4.6
Provider explained things clearly
4.7
Provider included you in decisions
4.6
Patients' confidence in CP
4.6
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Apr 15, 2021
Good a tions
Apr 15, 2021
All good
Apr 15, 2021
great Drs
Apr 15, 2021
very good
Apr 15, 2021
All good
Apr 15, 2021
very good staff & great Drs leann rettell she's great
Apr 14, 2021
I am very pleased with Dr. Retell. She makes me feel comfortable and heard. She is very friendly and helpful. She listens to my concerns and gives great recommendations and treatment options.
Apr 14, 2021
Overall I felt uncomfortable. At one point he put his hand in the air like he was cheering and shouted celibacy! I was very confused and just kept quiet hoping he would be done soon.
Apr 14, 2021
I was surprised how long I had to wait in the exam room before my doctor came in. She did however apologize for the wait which was professional and courteous.
Apr 14, 2021
The front desk staff was very helpful and friendly.
Apr 10, 2021
Dr. Rettell was absolutely excellent at explaining a medication/health problem I am having in terms that I completely understood. She also spent time doing so, and did not make me feel under any pressure to end the conversation and leave.
Apr 10, 2021
see my previous answer
Apr 10, 2021
reception desk staff are always extremely friendly and courteous, whether you are speaking to them in person or by telephone.
Apr 3, 2021
Dr. Rettell is a great doctor and helps you get the help you need. She listens to all of your questions and is very knowledgeable in her answers.
Apr 2, 2021
I adore Dr Rettell. I know her fairly well as I've been seeing her for years and she always takes her time and I am very comfortable with her. I feel I can talk to her about anything and I know she will give me her honest opinions. I have in fact recommended her to many friends, family and co-workers
Apr 2, 2021
I was there for my annual physical so I didn't have any problem or complaints. It was the first time I saw this particular assistant but she was sweet and friendly
Apr 2, 2021
I pre registered on line for my appt so check in was a breeze when I arrived for my appt
Apr 2, 2021
I only use the portal to communicate with my doctor, I usually make my follow up appts while I'm in the office but I did have to call for a sick appt one day and I got right through and was given an appt for the same day! The girls in registration are always super nice and it's comforting to see the same faces
Mar 31, 2021
very good
Mar 31, 2021
very good
Mar 31, 2021
good experience
Mar 31, 2021
very good
Mar 31, 2021
good experience
Mar 31, 2021
always polite
Mar 30, 2021
I recommend her to everyone I know.
Mar 30, 2021
Never at concern.
Mar 30, 2021
I wouldn't see anyone else. She makes you feel so at ease.
Mar 30, 2021
Very friendly.
Mar 30, 2021
Never have to wait like other doctor offices.
Mar 30, 2021
Always a great experience.
Mar 28, 2021
Dr. Retell is very nice & easy to talk with. I appreciate her positive attitude & friendliness.
Mar 28, 2021
The nurse was very sweet & she made me feel at ease. She listened to my concerns & made sure they were noted for the doctor.
Mar 28, 2021
I had no concerns about wait time. The staff was kind & I was seen pretty quickly.
Mar 28, 2021
The staff member that checked me in helped me understand my insurance & copay. it was important to me that I knew a ballpark amount that I would be paying out of pocket for the visit. They were patient & kind.
Mar 26, 2021
I cannot add anything to very good
Mar 26, 2021
Everything was very nice, prompt, and efficient.
Mar 26, 2021
Registration on my phone was a little bit of a hassle come over better than all the paperwork at the doctors office. The in office experience was delightful.
Mar 25, 2021
good
Mar 25, 2021
it was very good
Mar 23, 2021
great staff and wonderful experience
Mar 20, 2021
I will recommend this office to family and friends
Mar 20, 2021
N/A
Mar 20, 2021
N/A
Mar 20, 2021
Friendly and professional
Mar 20, 2021
N/A
Mar 20, 2021
Friendly and professional
Mar 20, 2021
my email said tests were updated, but they still say 2018.
Mar 19, 2021
good experience. prompt service.
Mar 19, 2021
required questions by Medicare are repetitive and aggravating. our Doctors are not at fault for all the paper work.
Mar 18, 2021
GREAT
Mar 18, 2021
GREAT
Mar 18, 2021
very good
Mar 18, 2021
well pleased
Mar 18, 2021
I was pleased
Mar 18, 2021
Everything was great
Mar 18, 2021
I like the experience it's great
Mar 17, 2021
she is the best dr. I've been going here for years.
Mar 17, 2021
I love the whole staff here. They are so polite and always make you feel special. they are amazing!
Mar 16, 2021
great experience
Mar 16, 2021
great experience
Mar 16, 2021
great experience
Mar 16, 2021
great experience
Mar 15, 2021
My husband was already a patient and he highly recommended the practice and Dr. Rettell to me. and he was right
Mar 15, 2021
my issue was very personal and difficult for me to discuss. Dr. Rettell walked me through it very patiently and put me very much at ease. She explained my options well and listened to my concerns, and she was very clear that my treatment was an on-going, evolving thing, that if one thing didn't work we'd try other options. I left her feeling 100% less anxious about it.
Mar 15, 2021
Practice was obviously taking every possible precaution to keep patients safe
Mar 15, 2021
Honestly I never had to wait long enough to notice how long I was waiting.
Mar 15, 2021
Could not have been kinder or more engaged.
Mar 15, 2021
I originally tried to book online but I needed an in-person appointment. But once I called, it went fine-staff was very helpful.
Mar 13, 2021
Everything was punctual
Mar 13, 2021
Listened well, very friendly and courteous. Explained every detail before proceeding
Mar 13, 2021
All my experiences were good
Mar 13, 2021
front desk service always professional and concerning.
Mar 13, 2021
I love this practice
Mar 13, 2021
I love Dr Reitell and her staff. she really cares and takes time with each visit. I wouldn't have anyone else
Mar 11, 2021
very good
Mar 11, 2021
very good
Mar 11, 2021
very good
Mar 11, 2021
very good
Mar 11, 2021
very good
Mar 11, 2021
I have sent many new patients to this office/ Dr Rettell
Mar 11, 2021
Always a nice experience when I visit the office
Mar 10, 2021
everything thing was good
Mar 10, 2021
very professional
Mar 10, 2021
very pleasant visit. enjoyed the professionalism given by the doctor
Mar 10, 2021
I knew Dr. Barron when I worked as a nurse there many years ago so I was confident that those he choose to work with would be as good as he was!
Mar 10, 2021
I was looking for a female provider close to home and randomly picked Dr.Rettell. She's been great from day one!
Mar 10, 2021
She listened when I told her my blood pressure is always higher using the machine and she took it manually.
Mar 10, 2021
I registered on line on my phone. It wanted my payment information. I am not comfortable doing that on my phone. I couldn't tell if the site was secure. I paid when I checked at the office.
Mar 10, 2021
Very pleasant front office staff!
Mar 9, 2021
n/a
Mar 9, 2021
n/a
Mar 6, 2021
Always have a good experience with my Dr. visits with both the office personal and the medical staff. Dr. Rettell is always attentive and helpful to me.
Mar 5, 2021
Dr. Rettell is patient and kind with my husband who has special needs. She listens to what you say and answers all your questions. She accesses your issues quickly and efficiently. She is a fantastic Doctor.
Mar 1, 2021
good
Mar 1, 2021
good
Mar 1, 2021
good
Mar 1, 2021
good
Mar 1, 2021
good
Mar 1, 2021
good
Feb 26, 2021
Great service
Feb 26, 2021
Great service
Feb 26, 2021
Was starting to have an axiety attack in the room which I didnt realize till later. But she was kind and calm even as i rambled 1000 miles a minute.
Feb 22, 2021
I have recommended Dr. Rattell to 4 family members. They all have become established patients
Feb 22, 2021
My experience was good. I have sent 4 other family members to Dr. Rattell. They have become established patients
Feb 22, 2021
The assistant was very friendly and paid attention to my health complaint
Feb 22, 2021
My experience was good.
Feb 22, 2021
I dealt with Brandy at the front desk. She is always very friendly and kind. She is very efficient in her job. I only know Brandy from Dr. Rattell's office. If for any reason I ever need to speak with a person I ask for her because I know she will handle my request
Feb 18, 2021
everything was done in a timely fashion
Feb 18, 2021
it was a work in and I appreciated it
Feb 17, 2021
The office staff is so professional!
Feb 17, 2021
I have recommended Dr. Rettell to 2 of my friends, and both have scheduled appointments. She's the best.
Feb 17, 2021
everyone is very friendly
Feb 16, 2021
Unfortunately, Dr. Rettell was running an hour behind. I was just glad I was sitting in the office that long. We did not have a virtual visit. We just talked on the phone.
Feb 15, 2021
Dr. Rettell is a great physician! probably the best I've had to date. I do not foresee changing doctors ever.
Feb 14, 2021
The woman who took my lab work was friendly and reassuring...she was excellent! I didn't feel a thing!! Quick and painless. She put me at ease and I was out quickly!! no bruising or pain!!
Feb 14, 2021
Nurse greeted us warmly, very friendly and personable.
Feb 14, 2021
Very pleasant reception...easy and smooth check in.
Feb 14, 2021
Dr. Rettell took time to listen to my husband and me. She had a calm and easy manner. She was concerned for my issues, talked to me and provided medication.
Feb 7, 2021
Dr Rettell is an excellent physician. She is one of very few whom I trust ensuring myself and my families health care with
Jan 25, 2021
Liked the preregistration online, but was still given more paperwork to complete when I arrived, much of it asking the same questions I answered online.
Jan 25, 2021
Everyone is always very friendly, & welcoming.
Jan 23, 2021
Great doctor! Really takes the time to listen and is knowledgeable and personable.
Jan 23, 2021
wonderful friendly knowledgeable staff
Jan 22, 2021
I like Dr.Retell mentoring student drs.!!!Shows a great deal of patience and empathy!!!
Jan 22, 2021
Dr.Retell knows her stuff!!!Always details all her instructions and goes the extra mile!!!!Really appreciate all she does(did) for me!!!!
Jan 22, 2021
He was very upbeat!!!!
Jan 22, 2021
Very friendly~ efficient
Jan 21, 2021
thank you for making it on time and easy for me
Jan 21, 2021
I'm happy that the thermometer being used is the touchless kind. previously, the nurses would use a forehead thermometer that required touching it to patients' forehead. I didn't see it being sanitized before or after each use. (I hope that it was cleaned, but the infrared thermometer being used now alleviates that concern).
Jan 21, 2021
Dr. Rettell is an outstanding doctor. knowledgeable and a pleasure to see. very good and prompt at communicating via the online message portal when items or questions arise. goes above and beyond.
Jan 21, 2021
early morning or evening appointments once or twice a week would be convenient for people who work 8am-6pm
Jan 18, 2021
I'm so thankful to be in Dr. Rettells care. She always listens and is always there to answer any questions I may have. I'm truly blessed to have her as a Doctor.
Jan 18, 2021
Dr. Rettell and all of the staff always go out of their way to be there for me and to give me the best care. Thank you Doctor Rettell
Jan 18, 2021
the front desk staff is great as well
Jan 18, 2021
the nursing staff is truly great and understanding