Kristine S. Dinh McGruder, MD, MBA

Patient Satisfaction Survey

Overall Satisfaction
4.7 out of 5
477 Ratings
221 Comments

KRISTINE S. DINH MCGRUDER, MD, MBA

Board-Certified in Family Medicine, DOT Examination Certified

Book Online

EDUCATION

Medical School: Medical College of Georgia, Augusta, GA
Residency: (Family Medicine) Palmetto Health Residency Program, Columbia, SC; (Surgical) St. John Hospital Residency Program, Detroit, Ml

SERVICES

  • Same or next-day appointments
  • Physical exams and well women care
  • School, sports and camp physicals
  • Immunizations and preventive care
  • Treatment of minor illness and injuries
  • Minor skin procedures
  • Care for chronic conditions, including diabetes and hypertension
  • Family medicine doctor

SPECIAL SERVICES

  • On-site laboratory
  • On-site laboratory and X-ray

ARE YOU A NEW PATIENT?

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Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.7
Provider showed concern
4.7
Friendliness/courtesy of CP
4.8
CP spoke using clear language
4.7
Provider explained things clearly
4.7
Provider included you in decisions
4.7
Patients' confidence in CP
4.6
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Apr 13, 2021
I didn't need or notice any of these.
Apr 13, 2021
This was only my second visit, so I don't really know her well enough to answer some of the questions.
Apr 13, 2021
have already recommend
Apr 13, 2021
have already recommend her, very pleased with my first visit
Apr 13, 2021
very professional
Apr 13, 2021
not a long wait time
Apr 13, 2021
very pleased in every aspect
Apr 13, 2021
I am very pleased with the overall experience from scheduling my appointment to the time I left the office. I have no complaints.
Apr 13, 2021
I am very satisfied with the care that I received. I was looking for a new dr since it is impossible to reach my old Dr's office and Dr McGruder had great reviews. I am glad that I chose her. She was friendly and listened to my concerns and provided the information that I needed.
Apr 11, 2021
very friendly
Apr 6, 2021
Excellent on all accounts!
Apr 6, 2021
Dr. McGruder listened and explained everything including what would be done in the near future. I was totally at ease with her warm manner and expertise. I am very satisfied with the Drs at Piedmont Family Practice. Being reassigned to Dr. McGruder was a perfect fit for me.
Apr 6, 2021
I couldn't have asked for better. They always listen to you and put you at ease
Apr 6, 2021
In all areas, an excellent experience
Apr 6, 2021
Everyone in the registration and checkout areas are so welcoming and have a "can do" attitude. It is always a pleasure and change of pace from so many other places where they are too busy to ease or calm the patient with this marvelous attitude.
Apr 4, 2021
good
Apr 4, 2021
good
Apr 4, 2021
good
Apr 4, 2021
very good
Apr 4, 2021
pleasant experience
Apr 4, 2021
very good
Apr 4, 2021
everyone was very nice and professional
Mar 31, 2021
the was sanitizing anywhere a person touched including shared pens and clipboards
Mar 31, 2021
already hooked my daughter up with her
Mar 31, 2021
she made sure his meds was up to date changed any that needed very thorough
Mar 31, 2021
Dr mcgruder is fairly punctual very attentive and listens to the issues and resolves them well
Mar 31, 2021
excellent serviceeveryone is certious and respectful
Mar 28, 2021
Doctor is very good.
Mar 28, 2021
never an issue.
Mar 28, 2021
very nice, but when your time is up, she's walking out the door, unfortunately being older memory doesn't come on time schedule.
Mar 27, 2021
Great Doctor! she is very detailed and attentive
Mar 27, 2021
I would definitely recommend Dr. Kristine McGruder
Mar 27, 2021
This is the first time I saw Dr. Kristine McGruder and I was very impressed with her knowledge and she listened to what I said.
Mar 27, 2021
Good experience Helpful
Mar 24, 2021
very polite, friendly very professional
Mar 22, 2021
Dr McGruder was very condescending and dismissive of my questions and line of thoughts. She seemed to know her medicine very well but has a very poor bedside manner. Her understanding of mental illness and how to interact with patients dealing with these issues was sadly lacking. I will be looking for a new primary care physician.
Mar 22, 2021
personal in the front office were very helpful and friendly.
Mar 20, 2021
first time I saw Dr Magruder. She was professional and pleasant. She listened to my concerns. She was able to provide my refills with the appropriate tests to make sure they were still working and not causing harm. That was a great thing.
Mar 20, 2021
always pleasant. actually seen before appt time. having the patient info done on line was a great help with time and accuracy.
Mar 19, 2021
Doctor was attentive, concerned, and knowledgeable.
Mar 19, 2021
friendly staff
Mar 19, 2021
good to be registered before appointment
Mar 19, 2021
courteous and friendly staff followed covid protocol
Mar 16, 2021
the first lady in the office slide my card and kept getting declined as she alwayd do then the girl at the window across from her did it with no problem.
Mar 16, 2021
need to let patients know how much payments will be before the end of the visit. Some patients do not have the same fiance as other
Mar 14, 2021
really like dr mcgruder and her staff
Mar 14, 2021
no issues all good
Mar 14, 2021
all good
Mar 14, 2021
i feel the staff is very professional and attentive to patients. my experience is very consistent. l would highly recommend dr mcgruder and staff.
Mar 12, 2021
Love Dr. McGruder and the staff! They are so caring.
Mar 11, 2021
everything was good
Mar 10, 2021
I'm very thankful for dr. Mcgruder! She listened to me and helped me and I'm very thankful that she is my family physician!!
Mar 10, 2021
she is the best!!!
Mar 10, 2021
the staff is wonderful!
Mar 8, 2021
I am very pleased with Dr. McGruder.
Mar 8, 2021
Courteous and competent.
Mar 8, 2021
Note on door said if you had an appointment to call a given number. I called but phone was not answered. I did not realize the door was open I had checked it 10 minutes prior.
Mar 8, 2021
Hard to contact by phone; line busy.
Mar 7, 2021
polite and professional!
Mar 7, 2021
very good speedy, and super nice
Mar 5, 2021
good
Mar 5, 2021
good
Mar 5, 2021
top care give good
Mar 5, 2021
very good
Mar 5, 2021
very helpful
Mar 5, 2021
always good
Mar 4, 2021
the online registration kept kicking me out so I started over several times. I arrived 30 minutes early as instructed for new patient- was already checked in online so waited 20 minutes until my appointment and then 20 minutes before being seen - so 40 minutes of wait time
Mar 3, 2021
I never wait.
Mar 3, 2021
It is always a pleasant experience when I come to the office. The entire staff is courteous and professional. I have a phobia of needles and the lab technicians are always patient abd caring.Dr. McGruder is wonderful. She is very thorough and shows a genuine concern for my well being. I love her!
Mar 3, 2021
I enjoy my visit with the friendly nurses and Dr Mcgruder every time !
Mar 3, 2021
Would definately recommend.
Mar 3, 2021
She does appear to be concerned in my well being. I don't feel as if she pushes anything on me.
Mar 3, 2021
They have always been very courteous and answered any questions I have had.
Mar 3, 2021
The start to finish process has always gone smoothly.
Mar 3, 2021
The staff is very helpful and a pleasure to work with.
Mar 1, 2021
Very helpful medical assistant. Courteous and friendly toward me.
Mar 1, 2021
No wait time at all.
Feb 28, 2021
the nurse was sooooo sweet! I was nervous and she was wonderful. I did not get her name but she was wonderful
Feb 28, 2021
loved the lady that checked me in, and I loved the nurse that took my blood pressure avd temp. she was so friendly and put me at ease
Feb 25, 2021
good experience
Feb 25, 2021
great experience
Feb 25, 2021
I am very satisfied with Dr. Mcgruder
Feb 19, 2021
I look forward to future visits with Dr. McGruder, she seems easy to trust and trustworthy.
Feb 19, 2021
Having been late myself, it eased my conscious that Dr. McGruder was a few minutes late herself. I know that doesn't seem like a positive, but it really was!
Feb 19, 2021
I embarrassed to learn at the check-in desk that I was supposed to have arrived 30 minutes early as a new patient (this is my first time seeking out a new doctor by myself)... I'm not sure how I missed that information, but if the appointment was just reported to me as 7:45 instead of 8:15 there wouldn't have been any confusion. Just a thought.
Feb 15, 2021
love the staff and Doctor
Feb 11, 2021
n/a
Feb 11, 2021
reason for being late was understandable
Feb 11, 2021
I was surprised at the wait I understood after the dr explained the reason of being behind
Feb 7, 2021
Dr was late, but for a good reason. however the staff did not inform me.
Feb 6, 2021
good
Feb 6, 2021
good
Feb 6, 2021
good
Feb 6, 2021
good
Feb 6, 2021
good
Feb 6, 2021
good
Feb 6, 2021
this is the second time I have seen Dr. McGruder and I am so happy to have her as my new PCP. She is thorough and very nice.
Feb 6, 2021
very pleased with Dr. McGruder
Feb 5, 2021
The most caring, effective doctor I have met in 80 years.
Feb 4, 2021
Dr. McGruder is friendly and professional.
Feb 4, 2021
Assistant was very pleasant.
Feb 4, 2021
There were no delays with my appointment.
Jan 30, 2021
good
Jan 30, 2021
good
Jan 30, 2021
good
Jan 30, 2021
good
Jan 30, 2021
good
Jan 30, 2021
good
Jan 30, 2021
My family has been coming to your practice since we moved here from Buffalo, myself, husband and my 90year old mother-in-law. Dr Mengang was our Dr till she moved, did not want to change offices. Dr. Mcgruder was my choice. I was very happy with choosing her, never heard anything bad about her. Glad I picked her.
Jan 30, 2021
excellent experiences
Jan 30, 2021
I have never had a bad experience at this office. Very caring Doctors and staff.
Jan 29, 2021
in general surveys like this for people who are professionals and clearly have made a career of being a doctor or nurse shouldn't be judge by surveys.
Jan 29, 2021
good
Jan 29, 2021
good
Jan 29, 2021
very good
Jan 29, 2021
good
Jan 29, 2021
good
Jan 29, 2021
good
Jan 25, 2021
My experience was wonderful and informative. Dr. McGruder was very easy to talk to.
Jan 25, 2021
Everyone is very polite and friendly.
Jan 23, 2021
This was not my first time at the office but it was my first time seeing Dr. Mcgruder. She was knowledgeable about my condition and gave me sound advice on my condition. It was a vlessing for me to get to meet/see her for my headaches / migraines.
Jan 23, 2021
The nurse was very kind and showed genuine concern for my well being.
Jan 23, 2021
I called and got a same day appointment. I did not have to wait long and everything went very well.
Jan 23, 2021
The staff was extremely nice and courteous. They enforced social distancing and ensured that all patients had on proper face masks.
Jan 23, 2021
very good experience
Jan 23, 2021
very good experience
Jan 23, 2021
very good experience
Jan 23, 2021
good experience
Jan 23, 2021
good experience
Jan 23, 2021
Good experience
Jan 22, 2021
very friendly
Jan 22, 2021
very on time. the entire staff put me at ease and my Dr was very easy to talk to.
Jan 22, 2021
I have been with my previous dr for over 20 years. I hate change. when we moved to SC I waited 3 years to change my Dr. my neighbor recommended them and they made me feel like family. I am glad I am with here and I know they will take care of me for the next 20 plus years.
Jan 21, 2021
there were no delays
Jan 17, 2021
nurse was very helpful
Jan 16, 2021
would recommend the Doctor to family members
Jan 16, 2021
absolutely no problems
Jan 16, 2021
I like the Doctor and really appreciate her concern and helpful support
Jan 16, 2021
very professional and friendly
Jan 16, 2021
everything was good
Jan 15, 2021
She is amazing! I visited a different doctor down the street and she has zero concern for what i had to say. I went back 3 times and not once was my weight, height, bloodwork, or vision taken. Here everything was done and done quickly. She gave great advice and didnt make me feel rushed. Also love her style! Not that thats important but did want to include that.
Jan 15, 2021
She was so sweet!
Jan 14, 2021
NONE
Jan 14, 2021
NONE
Jan 14, 2021
She was very friendly and informative. She gave me great advice and made me feel at ease.
Jan 14, 2021
NONE
Jan 14, 2021
NONE
Jan 14, 2021
N/A
Jan 14, 2021
N/A
Jan 14, 2021
N/A
Jan 14, 2021
N/A
Jan 14, 2021
N/A
Jan 14, 2021
N/A
Jan 13, 2021
phone contact after visit always difficult
Jan 13, 2021
good
Jan 13, 2021
good
Jan 13, 2021
good
Jan 13, 2021
good
Jan 13, 2021
good
Jan 13, 2021
never had a bad experience staff always friendly and helpful
Jan 10, 2021
the Ladies in the Registration area were very helpful and pleasant. They made it very easy to sign in and answered any question I had. Excellent Job Ladies
Jan 8, 2021
Dr. Gruder seemed competent, but kinda cold....not the most caring and empathetic personality. Maybe she was just tired?
Dec 26, 2020
Dr McGruder my favorite of all the drs I have had
Dec 23, 2020
very satisfied with the service I was provided
Dec 21, 2020
It would be nice if you had later evening and weekends
Dec 17, 2020
Loved the nurse who helped me!
Dec 16, 2020
n/a
Dec 16, 2020
n/a
Dec 16, 2020
n/a
Dec 16, 2020
n/a
Dec 16, 2020
good experience
Dec 16, 2020
good experience
Dec 14, 2020
I'm not a new patient, but a new patient with Dr McGruder. I use to see Dr Mengeng. I was extremely happy with my visit and experience with Dr McGruder. She made me feel at ease right away.
Dec 11, 2020
Kristen McGruder is wonderful, caring
Dec 11, 2020
They were friendly but seemed rushed.
Dec 11, 2020
Waited to have blood taken, would have preferred blood script to a lab.
Dec 10, 2020
Dr. McGruder is very understanding, caring & helpful. I would definitely recommend her to anyone.
Dec 10, 2020
The staff are all very friendly and helpful.
Dec 10, 2020
It is hard changing doctors and finding one you feel some sort of comfort with. Both my husband and I have now been seen but Dr, McGruder and we truly like her and happy with the appts we had and will have in the future. The staff are all so friendly as well.
Dec 5, 2020
Dr Mcgruder is definitely the right choice for my primary care
Dec 5, 2020
she is so wonderful and compassionate
Dec 5, 2020
amazing staff and Dr McGruder is always very attentive and thorough!!!!
Dec 2, 2020
excellent doctor
Dec 2, 2020
it was a very nice experience from start to finish
Dec 2, 2020
everyone is absolutely wonderful
Nov 30, 2020
Front desk staff is very professional. Dr. McGruder is very attentive, caring and professional. I love her.
Nov 30, 2020
always pleasant and helpful
Nov 27, 2020
I felt like Dr McGruder wasn't completely listening to me. She was curt and didn't really seem to be on the same page with me as to why I was there.
Nov 27, 2020
I had made sure that my insurance would be taken care of before making my appointment because it involved a car accident. I think my nurse was being thorough, but she caused me quite a bit of panic when she questioned it. She did confirm the arrangements. She was very nice and competent, but my blood pressure had shot up.
Nov 24, 2020
other than being told to be there at 945 for a 1015 appointment then not getting seen until almost 11 it was a good visit.
Nov 22, 2020
staff and Doctor was very personable. Easy to talk to, helpful with information
Nov 20, 2020
everything is good w/staff very polite Dr. Mcgruder I follow her from York to rock hill I will continue to seeing her
Nov 20, 2020
everything went smoothly
Nov 16, 2020
I have difficulties with the newer technology but my daughter came to my aid. l appreciated having the virtual visit and felt the care was very good.
Nov 16, 2020
enjoyed visit
Nov 16, 2020
enjoyed visit
Nov 16, 2020
enjoyed visit
Nov 16, 2020
enjoyed visit
Nov 16, 2020
enjoyed visit
Nov 16, 2020
enjoyed visit
Nov 15, 2020
the nurse was very nice and listened to me
Nov 15, 2020
no problems, no wait
Nov 15, 2020
No problems.
Nov 10, 2020
I do have problems connecting via the patient portal because my daughter and I both use doctors who use the same patient portal company and I use her email address since I do not have one and she helps care for me.
Nov 6, 2020
Jennifer was great. Very friendly, nice, and polite.
Nov 5, 2020
Great
Nov 5, 2020
Great
Nov 5, 2020
Great
Nov 5, 2020
great nurse
Nov 5, 2020
Dr. Mcguder and her staff where very professional. Her nurse that checked me in was so kind and very understanding. She explains everything that she was doing step by step. That just made me feel completely comfortable during my visit thank you.
Nov 5, 2020
my visit was great!!
Nov 5, 2020
The nurse was concerned about my well being of continued care.
Nov 5, 2020
I was treated with the upmost and assurance that everything was in order and it was. A smile was there!!
Oct 30, 2020
it was good to have the option of doing the paperwork via computer at home but it was a very lengthy process. anything you can do to shorten that would be very helpful.
Oct 30, 2020
always very polite
Oct 27, 2020
very good
Oct 27, 2020
very nice and helpful
Oct 27, 2020
excellent care
Oct 27, 2020
very pleasant and professional
Oct 22, 2020
Everyone was friendly and helpful.
Oct 22, 2020
She was extremely helpful and courteous and supportive. She listened to what I had to say and emphasized with me.