Kristine S. Dinh McGruder, MD, MBA

Patient Satisfaction Survey

Overall Satisfaction
4.7 out of 5
490 Ratings
181 Comments

KRISTINE S. DINH MCGRUDER, MD, MBA

Board-Certified in Family Medicine, DOT Examination Certified

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EDUCATION

Medical School: Medical College of Georgia, Augusta, GA
Residency: (Family Medicine) Palmetto Health Residency Program, Columbia, SC; (Surgical) St. John Hospital Residency Program, Detroit, Ml

SERVICES

  • Same or next-day appointments
  • Physical exams and well women care
  • School, sports and camp physicals
  • Immunizations and preventive care
  • Treatment of minor illness and injuries
  • Minor skin procedures
  • Care for chronic conditions, including diabetes and hypertension
  • Family medicine doctor

SPECIAL SERVICES

  • On-site laboratory
  • On-site laboratory and X-ray

ARE YOU A NEW PATIENT?

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Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.7
Provider showed concern
4.7
Friendliness/courtesy of CP
4.7
Provider explained things clearly
4.8
CP spoke using clear language
4.6
Provider included you in decisions
4.6
Patients' confidence in CP
4.6
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Aug 19, 2022
Personal muy diligente
Aug 19, 2022
Su atención me gustó
Aug 19, 2022
Nos ayudó con el idioma español
Aug 19, 2022
Buena atención
Aug 19, 2022
Fue buena la experiencia
Aug 17, 2022
No problem...it appears all sanitary precautions are taken...especially during these covid times.....
Aug 17, 2022
I would suggest when a patient calls needing an appointment from a follow up visit to the ER....somehow time should be allowed to see said patient within a short time following said call...I should have called the doctor's nurse first instead of going through the appointment person. I will know better next time.
Aug 17, 2022
She is extremely knowledgeable and caring and I have full confidence in her advice to me .
Aug 17, 2022
Very attentive
Aug 17, 2022
Experienced a little trouble getting an appt. After my visit to ER....
Aug 17, 2022
You really need a questions N/A instead of delays
Aug 17, 2022
Have referred family members to this office
Aug 17, 2022
Never have waited long to see doctor and employees very nice. Explained procedures when checking in. Very friendly employees
Aug 16, 2022
I found the entire office to be friendly and caring.
Aug 15, 2022
We have on many occasions recommended Dr. McGruder to others.
Aug 14, 2022
I came early to my appointment to have blood draw done first. Was about to have blood draw and nurse told me they were ready to prepare me for doctor. I agreed to do so and then waited in the room for doctor for 30 min! Very irritating that they didn't just allow me to have blood draw as planned since clearly the doctor was NOT ready for me.
Aug 14, 2022
You need to remove the option to schedule online. Every time I do this I get a call that my appointment has to be rescheduled because the web page doesn't know what time and days physicals can be scheduled. Very annoying.
Aug 13, 2022
Always good
Aug 11, 2022
Good
Aug 11, 2022
I would definitely recommend them.
Aug 11, 2022
I felt that they were very helpful.
Aug 11, 2022
The nurse assistant was very helpful.
Aug 11, 2022
The Dr. Was very kind and very helpful and caring person she went out of her to understand my situations and my feelings the Dr. Mc Gruder show a lot of kindness. I felt very comfortable with the doctor Khristine Mruddr.
Aug 11, 2022
I found the Dr. To be very helpful and caring person.
Aug 11, 2022
I found the staff to be very helpful and kind it was easy to work with them.
Aug 5, 2022
She is a very good doctor
Aug 5, 2022
Everybody was wonderful
Aug 4, 2022
Great staff
Aug 4, 2022
Was great
Aug 2, 2022
My provider listened and cared to take steps towards finding solutions that worked for me. I can tell that she is concerned with my overall health and wanted to come up with a plan.
Aug 2, 2022
Check-in staff was very welcoming.
Aug 2, 2022
I felt very comfortable and supported.
Jul 29, 2022
Great
Jul 29, 2022
Everyone great
Jul 29, 2022
Good
Jul 29, 2022
Wonderful
Jul 29, 2022
Absolutely great. Always treated special
Jul 26, 2022
Very nice
Jul 21, 2022
Excellent
Jul 21, 2022
Good
Jul 21, 2022
Excellent experience
Jul 21, 2022
Good
Jul 21, 2022
Excellent experience
Apr 22, 2022
Staff was very kind and friendly
Apr 22, 2022
Excellent staff
Apr 22, 2022
Good experience with doctor explained everything well.
Apr 22, 2022
Very well staffed
Apr 22, 2022
Very good experience, everything was fine
Apr 18, 2022
Ordering maintenance medication through mail order is required by my health plan. The physician ordered 110 mg the day I was there, then after receiving lab results, ordered 110 mg and 100 mg. The second order should have only been placed for 100 mg.
Apr 18, 2022
Can't be exact on waiting times. Felt like this visit, waiting time was a little longer than normal.
Apr 18, 2022
Waiting for blood work was longer than previous visits the whole waiting area was full. I Waited over half an hour. Maybe the need to have 2 Blood Draw personnel for holidays the office is open and everyone else has off.
Apr 18, 2022
Call for appointment, several times no answer
Apr 17, 2022
Dr. McGruder always listens and offers her opinion. She was quite pleased with my progress.
Apr 15, 2022
There is never an issue with this staff
Apr 15, 2022
Dr Magruder is excellent and I would highly recomment her to anyone looking for a new PCP
Apr 15, 2022
Excellent and very engaging - I am always impressed with the staff at this practice
Apr 15, 2022
Unexpected delay but not a problem with me. If I have a problem that takes longer, I am sure the Dr will give me the same help.
Apr 15, 2022
Everyone at this office is GREAT to work with. They are all very accommodating, respectful, cheerful and helpful
Apr 14, 2022
I was seen by Dr. McGruder
Apr 14, 2022
Very good
Apr 14, 2022
I have never had a bad experience at Piedmont Family Practice! Staff I feed my family practice have always been courteous and polite!
Apr 13, 2022
I like Dr. Mcgruder. However, I do not feel a connection with her as my primary care provider as before. She is very nice. But I felt this last visit was a little rushed than usual. And the sincerity of her concern was lacking.
Apr 13, 2022
Five star service
Apr 13, 2022
Excellent customer service
Apr 13, 2022
There was never a time that I had a delay
Apr 12, 2022
Always enjoy seeing Dr.McGruder. Helps me take my next step forward for another healthy year.
Apr 12, 2022
Good & determined, but maybe try and connect with patients.
Apr 12, 2022
Always welcoming
Apr 9, 2022
This was a professional and pleasant experience all around.
Apr 9, 2022
I chose to change my PCP to someone a bit closer to home. I called this office and the person answering the phone was helpful in making sure they accepted my insurance and scheduling my appt. I completed the new patient forms online, went to my appt., was greeted nicely in the office, called back on time, and all services were provided in a professional and timely manner.
Apr 9, 2022
Very good
Apr 8, 2022
Dr Mcgruder is very good at her job. I can tell she really cares. I could not have picked a better Dr.
Apr 7, 2022
Very good
Apr 7, 2022
This is a well run office.
Apr 7, 2022
Dr. McGruder is a very patient physician. She listens to my concerns and always gives me answers and/or guidance.
Apr 2, 2022
I love Dr. McGruder. She is very attentive and caring.
Apr 2, 2022
Wonderful experience every time Staff very courteous and love Dr McGruder. She takes time to address all my health concerns.
Apr 1, 2022
Kinda sad the doctor told me I am obese but she is right and now I am trying to have healthier habits
Apr 1, 2022
Very good experience! My wife's first pap smear and doctor macgruder made her feel comfy
Mar 27, 2022
Excellent
Mar 26, 2022
She was very friendly. I think she felt rushed.
Mar 26, 2022
I was there over an hour to talk to the doctor for 3 minutes.
Mar 25, 2022
Non concerns
Mar 25, 2022
Everyone was very professional and courteous
Mar 25, 2022
In and out super quick
Mar 25, 2022
Thank you for getting me worked in.
Mar 21, 2022
Good friendly and caring staff
Mar 21, 2022
I love Dr mcgruder she is so sweet and friendly and very knowledgeable I trust her as my doctor
Mar 21, 2022
I would highly recommend this practice
Mar 21, 2022
Didn't wait long at all to be called back and only about a 5 minute wait to see doctor Very friendly staff also
Mar 21, 2022
Very quick
Mar 19, 2022
Very nice staff and Doctors
Mar 19, 2022
She is also my daughter's physician and I was very comfortable with her
Mar 19, 2022
Took thorough notes to assist doctor
Mar 19, 2022
Arrived ahead of scheduled time she had a longer wait-my fault, not theirs
Mar 19, 2022
Everyone very friendly and helpful
Mar 19, 2022
Everyone was friendly and accomodating
Mar 19, 2022
Followed protocol
Mar 19, 2022
Motivating words to encourage me to stick to my diet in showing self-control and concern for my health.
Mar 19, 2022
Very pleasant
Mar 19, 2022
Had a very good experience
Mar 19, 2022
Courtesy, friendliness, and genuine concern expressed by staff and doctor.
Mar 18, 2022
The office already has a bad reputation. Not sure I'd highly recommend as every time I go I have to wait. Maybe it's just my doctor since I saw so many patients come and go while waiting so long in the waiting room. The receptionist knew I was there and kept saying it wouldn't be long, I was coming up next, etc. At least she cared about me waiting so long. The assistant told me the doctor is very thorough being the reason for the wait and then the doctor said she had several patients that took a long time but the office wasn't busy as far as who she was seeing so I'm not sure about that. I have no idea why I had to wait 45 minutes past my appt time. Plus I was 20 minutes early so it was a long morning.
Mar 18, 2022
I was supposed to get blood drawn after my exam and I was told the doctor and assistant were both on their phones and neither sent in the order.
Mar 18, 2022
I had to wait so long (45 minutes past my appointment time plus another 10 in the room) and the office was not that busy. I also was to get blood work done following my exam, waited in that area for about 15 more minutes until the blood taker discovered me waiting and said she didn't receive the orders. She said she checked and both the doctor and assistant were on their phones and had forgotten. Seems to be a lack of communication. I felt like I wasn't very important.
Mar 18, 2022
I sat in the waiting room and watched at least 10 patients arrive, be seen, and leave before I was called. This has happened with several visits here.
Mar 17, 2022
Good office visit
Mar 17, 2022
Good office visit
Mar 15, 2022
I needed an appointment for annual physical but it would have taken too long to wait for an available date. I needed prescriptions filled so I made this appointment. I requested to NOT see Dr McGruder because of the last encounter with her was not a nice one. I specifically requested to see Dr Rettell because my husband likes her.once I got into the room, the nurse says I'm seeing Dr McGruder and I need special permission to see a different Dr, I was not happy. The last two times I spoke with Dr McGruder, she was not nice and had an attitude. I was suicidal while talking to her on video and her words to me were "What do you want?" She made me feel as though I was not heard, she was Impatient and she was in a rush to get me off of the video call. (I couldn't talk right away because I was crying so hard and when she said that to me it made things worse.)
Mar 13, 2022
Dr. McGruder was very patient and understanding of my situation. This visit went so much better than I expected.
Mar 13, 2022
I had some questions after my appointment and the staff was very quick to respond.
Mar 12, 2022
Dr. McGruder is amazing! She actually listens...looks directly at you (not typing or writing)...and asks those clarifying questions.
Mar 12, 2022
No/very little wait time.
Mar 12, 2022
I tell everyone I know that lives in the Rock Hill, SC area about how amazing Dr. McGruder is!
Mar 12, 2022
I arrived a few minutes early and was taken back to an exam room right away.
Mar 10, 2022
She didn't pay attention to what I thought I had even though I've had bronchitis several times a year for the many years
Mar 9, 2022
I felt very comfortable and safe with how she explained things. And I have friends that I am recommending that is looking for a doctor.
Mar 7, 2022
Dr. McG is an excellent provider. I'm lucky to have her on my side.
Mar 6, 2022
Did not wash hands.
Mar 6, 2022
The wait to see Dr. McGruder was long, but she takes her time with you & answer s your questions.
Mar 5, 2022
The Dr was very pleasant and so was the staff
Mar 4, 2022
I was emotionally upset due to recent death of my dad, BP was higher than normal and Dr. McGruder explained BP would improve as I continued to adjust to my loss. Very grateful for her compassion.
Mar 3, 2022
Good
Mar 3, 2022
Good
Mar 3, 2022
Really liked Dr. McGruder. She listened and was very thorough.
Mar 3, 2022
Very nice and attentive
Mar 3, 2022
My experience was good.
Mar 3, 2022
Everyone was friendly and professional.
Mar 3, 2022
Great staff
Mar 3, 2022
I like the fact that she takes the time to listen to what I have to say. Explain what I am not sure about and give me advice that is helping my overall well-being. Highly recommend
Jan 30, 2022
All good
Jan 30, 2022
All good
Jan 30, 2022
All good
Jan 30, 2022
All good
Jan 30, 2022
5 stars for Dr. McGruder
Jan 29, 2022
Everyone was nice and efficient.
Jan 25, 2022
Longest wait was for the blood work
Jan 23, 2022
New patient visit for Dr McGruger. Was extremely impressed with her friendliness and concern.
Jan 21, 2022
Always friendly and helpful
Jan 21, 2022
I would highly recommend this practice to anyone. I am very confident in Dr. McGruders ability.
Jan 17, 2022
I was very impressed by this doctor
Jan 17, 2022
She really didn't do much, but take my blood pressure/weight, but was very friendly doing it.
Jan 17, 2022
This was my first time there and no one gave me a heads up that I would be waiting a long time. However, the doctor apologized up and down and that went a long way with me. Side note: typically we get penalized has a patient if we are ever late for an appt, but doesn't seem to work the other way.
Jan 15, 2022
Dr. Mcgruder Kristen, awesome physician, exception listener,and a caring person.
Jan 15, 2022
Dr McGruder is very personable. Always shows compassion and concern and makes me feel comfortable.
Jan 15, 2022
I feel staff and physician were all very efficient
Jan 14, 2022
My experience was good
Jan 14, 2022
My experience was good
Jan 14, 2022
First time seeing Dr McGruder and I was very pleased
Jan 14, 2022
My experience was good
Jan 14, 2022
My experience was good
Jan 14, 2022
My experience was good
Jan 9, 2022
On the phone Fair if I get her
Jan 9, 2022
Notable to talk to nurse when I call -always away from desk
Jan 8, 2022
Everyone is very nice, but the nurse who checks me in,she does not like me, and does not listen, have to repeat everything.
Jan 8, 2022
They were short staffed, so it took longer than normal. Usually very quick.
Jan 7, 2022
Very good
Jan 7, 2022
Very good
Jan 7, 2022
Always good service
Jan 7, 2022
All the staff at the medical center are always friendly and curtious
Jan 7, 2022
Surgery was a bit bossier than normal which is to be expected going through this COVID period. Never had to wait long. In England I have waited nearly a hour after my appointment time so very happy here
Jan 7, 2022
Never had a bad experience when coming to see the doctor
Jan 7, 2022
Good
Jan 7, 2022
Good
Jan 7, 2022
Good
Jan 7, 2022
Good
Jan 7, 2022
Goid
Jan 7, 2022
Good
Jan 7, 2022
Everyone followed Covid guidelines
Jan 7, 2022
Very friendly nurse! Took time to listen to all my questions.
Jan 7, 2022
I have no complaints. Whole staff is great and very professional. Dr. McGruder is the best! She listens and shows concerns for her patients. Love her!
Jan 7, 2022
Everything was great!
Jan 7, 2022
I would recommend Dr. McGruder but not necessarily all the doctors in the practice
Jan 7, 2022
Dr. McGruder is a great listener and takes time to listen to my concerns and answers them in a way I understand
Jan 6, 2022
45 minutes total.
Jan 5, 2022
Dr. McGruder and staff do an excellent job. Very happy to have her as my primary care physician.
Jan 5, 2022
Always get prompt and courteous attention.
Dec 29, 2021
Dry professionally run office and stsff
Dec 24, 2021
Very thorough
Dec 24, 2021
Everyone is always very nice there!
Dec 20, 2021
Already done so